Great Podcast as usual! My partners and I own a web development / managed hosting company called Pleth Networks, www.pleth.com. We are based in Batesville, Arkansas, our servers reside at the Planet Data Center in Dallas, Texas.

We have worked hard and built our business on reliability and fanatical customer service for our clients. While we provide more than hosting, in fact almost all of our clients are clients we have developed a website for we have a unique business model in that most folks are either a hosting company or a design company, we are both.

Our customers are primarily from a 200 mile radius but occasionally we will be fortunate enough to pick up a client that is from another region.

I never really thought about it until I listened to your podcast but our client retention, which is pretty phenomenal already, is really strong with clients from outside of our region. Could it be that maybe they kind of like the fact that they are dealing with just "good ole boys" who will shoot them straight and work extremely hard in providing a service? Has me kind of wondering?

We have traveled to different conventions over the years and had the privilege to meet with other hosting companies from various other regions and discuss our business models with them. Out of all of the businesses we have encountered none of them really have the same business model that we have. We are small (less than 500 clients), we do tend to charge more for our hosting rates (we inform our clients up front about this) and we provide unparalleled service.

I guess, all of this to say, if you are a business looking for a webhosting company to host your website for you, look to the south and find you some good ole boys who will go out of their way to take care of you!

Good Job, Keep up the Good Work!

Didn't know there were that many big names in Texas!