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Archive for November, 2007

Better Tools for Quick Responses

Customer Support Tools

Web hosts till tell you that they are always looking to build a better mouse trap when it comes to getting customers the answers that they are looking for. Love them or hate them, quick responses are a part of the web hosting business.

Bottom line? They allow support workers to get often asked …

10 Best of the Blogging Scripts – Part 1 of 2

Any web developer worth his weight in PHP code can tell you that there are tons of selections when it comes to finding a blogging script that is right for you. The next time you decide to start up the Web’s next great blog you might want to take some of these choices into …

Angry Mob Running Your Web Hosting Business?

Angry Hosting Mobs!

They are outside of your proverbial web hosting fortress demanding the head of the man who runs this, “Shame of a web hosting company”. You look to your left, the phone support team has vanished. You look to your right and see your server administrators cowarding under their desks. How did you …

Site Backup CP

Site Backup CP

Believe it or not, I have stumbled across yet another great tool to get your cPanel controlled web site backed up to your own personal computer. Site Backup CP is the newest edition to the line up and it like others has a lot of great things to love about it.

Like the others …

Web Hosting’s Funny Guy

Ping! Zine 5.6

As you might have or have not noticed, I made it into this next edition of Ping! Zine. The PDF is out now – and is well worth reading.

For those of you who might be new to the Web Hosting Show coming in after reading that I want to welcome you all. Make …

Peer Pressure Hosting? – Episode 132

Web Hosting Radio

Do you go by the beat of your own drum or do you let the masses tell you how to do you bidding?

When running any Online business the public voice is one you need to tune into but when does tuning into the voice turn into the angry mob with pitchforks running your business for …

Backup Your Site With ResellerBackup.com

Reseller Backup

After doing my review of CP Site Saver I got a comment from my buddy Gary from BlueFur talking about his own site backup solution, ResellerBackup.com. I told him to send me over a copy and I’d take a look – and I do have to say you can color me impressed. …

Multiple Sites on One Hosting Account?

Confused about Hosting?

What is the best way to manage multiple web sites with only one hosting account? That is the question Diane e-mailed to me a little earlier this week, and there are a few different ways you could get this done. Here is Diane’s dilemma.
I am a web designer and I have a bunch …

Turn on Hotlink Protection via cPanel

cPanel

Johnny sent me an e-mail that was straight and to the point. The control panel solution, cPanel and enabling hotlink protection seemed to confuse him. So I told him I’d go through the process.

Do you want to keep others from stealing your web site graphics and pictures? The hotlink protection provided by …

Twitter for Tech Support?

Twitter for Support?

One question that I get from a multitude of web hosts is, “Are there any alternative methods to tech support that you know of?”. With everybody doing the standard e-mail, help desk and live chat support, people are looking for an alternative to give them an edge over the competition.

After sitting here and giving …

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