Archive | January, 2008

Cheap Hosting and the Price You Really Pay

coupon.jpgHave a look around, web hosting is getting cheaper and cheaper by the minute. Have you ever stopped to think what price you are really paying though when it comes to these discount prices? Now I am not looking to paint every low cost web host with a broad fraud brush.

There are some providers out there that have the business plan in place to handle it. They just might be harder to find.

Do You Pay for it in Perks?

Some web hosts will get you in the door with the low prices, and then when it comes to addons or accessories to your shared hosting account they stick you with the true costs of hosting. This can often happen with upgrades for JSP and ASP support and other upgrades some, but not all, will need.

Keep an Eye on How Long Your Signing Up For!

For an example, lets say Dummy Example Web Host is offering you a hosting deal you can not beat. It is $3.50 a month for 500 GB Disk Storage and 5 TB of Bandwidth. Now when you get on the order page you notice that this $3.50 a month price is only good if you sign up for the 10 year hosting plan. To get this, you must pay up-front: $420. Now if you know they are good then you have no worries but if you have no history with the company do you really want to sign up with them for the next decade? Better yet – will they even be around that long?

The one thing you have to remember (and I have said it time and time before) you have to do you homework when it comes to signing up with any web hosting company. Don’t be fooled by the special deal – and find out if they really are the best of the best or just another guy with a server in his basement trying to make a buck.

Do I Blame the Web Hosting Companies? No!

I can not blame the web hosting companies, because they need to compete with the next guy down the street and make money while doing so. Thanks to the fact that we have so much competition out there for the proverbial bottom dollar; almost everybody undercuts and over-provides. The secret of cheap hosting is to find the one that does so the best.

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Holy Hosting?! How is RegisterFly Still in Business?

The RegisterFly Story…From time to time, I get a damned good e-mail that I have to share. This one from Phil asks a question that I thought was well worth looking into:

Hi Mitch, great podcast I try to download each show weekly. I was bitten by the RegisterFly.com problems a while back and today while browsing to their web site it looks like they are still in business? How can this be?

RegisterFly’s demise as an ICANN accredited register was one of the biggest hosting stories of last year. These days you don’t hear much about it though. Technically, yes – they are and can still be in business.

Look Back at the RegisterFly Mess

Back inn 2007, ICANN launched an investigation of RegisterFly since there were a lot of allegations they were sticking it to the customer. With other issues and lawsuits that followed, the RegisterFly co-owners Kevin Medina and John Naruszewicz had a breakup of their own. The road was rocky, the public was mad and then it was made known by an unsealed class action lawsuit that there were claims RegisterFly defrauded customers trying to register or renew domain names.

According to Wikipedia, one of the early lawsuits within RegisterFly was pretty hilarious.

Meanwhile RegisterFly filed suit against Kevin Medina, alleging he had stolen company funds for a $27,000 escort service, a $6,000 liposuction procedure, a $10,000/month penthouse apartment in Miami, Florida and a $6,000 chihuahua dog.

March 31, 2007 was the date that ICANN (the Internet Corporation for Assigned Names and Numbers) removed RegisterFly’s ICANN accreditation and told them to take the ICANN logo off of their web site. Skipping ahead though the legal mumbo-jumbo they could no longer act as a domain name register themselves and had to give up the domain name registrations they had done to ICANN. GoDaddy and other companies stood up and offered the RegisterFly refugees a home for their domains and that pretty much catches us up to the present date and time.

So Why is RegisterFly Still Around?

Well, this message from Robert O’Neal, Chief Executive Officer for RegisterFly should give you a candy coated reason:

We are an authorized reseller of domain names, the same as we have been for 6 years prior, this has not changed. We are NOT OUT OF BUSINESS as the message may imply to some.

So they can’t act as a domain name register themselves, like a GoDaddy can but they can resell domain names to you, like many web hosts do out there though a reseller service. This is how they did business before becoming an accredited register. So technically they are no longer a domain name register, they are just reselling somebody else’s registration services to you.

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Hosting Shock and Awe – Episode 136

Web Hosting RadioGot a little ‘bit of something for everybody on today’s show. From a recap of RegisterFly’s mess to the price you pay for really cheap web hosting the shock and awe Web Hosting Show campaign starts right now. No caucus needed, but plenty of topics that should stir debate.

Download the Web Hosting Show, Episode 136!
Running Time: 15 minutes | File Size: 6.80 MB

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Here are just a few topics from this week’s episode of the Web Hosting Show.

  • How can RegisterFly keep registering domain names?
  • Tip on how to use Google Calender to organize your hosting mess!
  • Mitch’s web hosting new year resolutions!
  • Learn how to create a static web site using WordPress!
  • What is the price you pay for your cheap hosting plan?
  • No midgets and/or fairies were harmed in the production of this podcast!

From coast to coast and over the seven seas the Web Hosting Show is back to broadcasting the feel good web hosting talk, tips and so much more. Little known fact – but in 2007 the show you are listening to right now was downloaded by people in 160 different countries!

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New Year? Time to Clean Up Support

404.pngWith the new year here and not much else going on, this makes for the perfect time for web hosts to review their support pages and see what needs to be improved on.

Traveling from web host to web host looking for news and information I see a lot of people who don’t do much as far as support pages go. On the other side of the scale, you also have hosts that push out so many support pages that there is no way they’ll be able to keep them all up to date.

How Do You Find the Problem?

Check out your web site statistical information (one of my favorites to use is Google Analytics) and with your support pages see where you are getting the most hits. Now navigate yourself to a few of these pages and see if there is anything that could be improved on or updated.

Another thing you could do while support might not be so busy is to surf around your support pages to make sure there are no broken links. Now these are sometimes harder to find – but the worst thing you can do to a customer looking for help is lead them to a dead end.

Is There an Easier Way?

Now with both of those suggestions out of the way, we can make your job easier. How can you do that? Well, time to include a link leading to a contact form at the bottom of each of your support pages saying something to the effect of:

“Dead link? Out of date? Send us an e-mail and let us know!”

This will give your customer, clients and visitors a way of contacting you to let you know you have some work to do. Getting even a little more fancy, you could setup a special address for this and have it forward over right to your designers or a specific part of your support team so they can get these fixed as soon as they come in.

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Networking Terms are Tricky

server.jpgDiving into networking when it is related to web hosting is a little tricker than it might seem. There are a lot of confusing terms and even more confusing explanations of them all. I figured I’d take some of the most often used hosting network terms you might here and try to break them down.

Propagation – It takes 24 to 72 hours for domain name prorogation to take effect. What does that mean? Well this is the time that it takes for the ISPs to update their cached DNS records so that they learn that your new domain (or old changing domain) now points to the new address.

Traceroute – This is a network tool used to determine the route taken from when you type in a domain name till it reaches the web hosting server the web site is hosted on. You can think of this as following the breadcrumbs, and watching how your domain gets resolved to the place it is hosted.

Whois – Whois is the protocol that is used when asking a database to find out the owner of a domain name or an IP address on the Internet.

Ping – This is another networking tool tht use used to test if a particular server address is reachable across the Web. A good example of this would be if your house was a domain and I came knocking at your front door. Now where it comes in handy to ping is to find out how long it takes for you to come answer the door.

DNS – This stands for Domain Name System, and it is the system used to translate Internet domain names to IP numbers.

As you can see, once you break these down and explain them – all the pieces start to fit together in your head and make a little more sense. The important thing to remember is to do some homework when it comes to terms you don’t know in hosting so that you are better informed about what your web host is doing or what your hosting clients might want.

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2007 Free Hosting Awards

From free file hosting to images and even video, in 2007 we saw a lot of new an innovative ways of sharing your information. So since this is the first year we have seen so many different players in the free hosting game I thought I would divide things up by category and pass out some awards to the best of the best.

PhotobucketBest Free Image or Graphic Host?

Winner! Photobucket – This service isn’t just for the MySpace crowd anymore. Although that is still a main audience of theirs, there is no doubt that Photobucket is gaining major ground when it comes to free image hosting. I would consider it an alternative to Flickr, would you?

Runners up: Flickr, Zooomr, & ImageShack

Box.netBest Free File Host?

Winner! Box.net – There are tons of file hosts out there, so what makes Box.net the best? They have the most respectable name in my opinion, and they have been around a while so I do trust them as well. They also have the easiest upgrade path if you want to move beyond your free file hosting space.

Runners up: Megaupload, Rapidshare, & MediaFire

YouTubeBest Free Video Host?

Winner! YouTube – Google’s powerhouse video sharing service has left just about all the others in the dust. Just like Google is looked at in the search engine world, when it comes to free video hosting or sharing it is hard to compete with YouTube.

Runners up: Revver, Dailymotion, & Veoh

Who are your picks for these categories? If you feel like your favorite was overlooked be sure to let me know about it by leaving a comment or dropping me an e-mail.

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Rules for Any Web Host’s Front Page

Web Hosting Design Rules

Web design is a mysterious art that some can do and not many have mastered. When it comes to a Web hosting web site – people expect to see certain things as customers and if your lacking in these areas it could hurt you down the road. Sure fancy flash and really hot pictures of server racks are nice, but they won’t win you any clients.

Keep it Simple

Some web hosts out there like to fit as much content, flashing banners and overdone graphics on the front page as they can fit. This is not the best way to go. Personally, I like it when web hosts keep it simple.

Give me the Basics

I do not need to know every single detail about every single plan. Here is a basic forumula for what I want to see on your front page:

  • Company Name
  • Little Information About You
  • Plans (Disk Space/Bandwidth at Least)
  • Links to Other Pages for More Information

Finding the right balance between hype and helpful details is hard to do. Once you have done it though, I promise your current and potential clients will really thank you.

Sell Yourself in a Few Words

If you doing something great it shouldn’t take that long to convey the message to others. As much as having paragraph after paragraph about how good plan number one is or how great you are in general might look, keeping things short and sweet will go a long way.

Here are a few examples of web hosts who do follow all my rules:

Hostgator.com | Lunarpages.com | HostMonster.com | StartLogic.com

It might take a while before you find the layout or design that is just right for your particular business. The basics you need to remember though are to make sure you are different from the rest, touch base with everything that you cover and don’t be afraid to try something a little different.

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