Archive | May, 2008

13 of My Favorite Hosting Interviews

Due to my PC being in bad shape, going to postpone recording this week.  Do not freat though, because I hate to leave anybody empty handed.  I have had a great collection of people on the podcast of the 3+ years.  My question is, have you heard them all?

Here are some of my favorite interviews I have done with the elite of our business.

Interested in hearing somebody on the show or being on the show yourself?  Drop me an e-mail and I would be more than happy to hear about it.

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Phone Support in Hosting, is it Needed?

phone-support Most people would like the chance to be able to pick up the phone and either praise or yell at their web host, but these days it it a fading trend?  The more web hosts I check out it seems like the phone option is not there or is so hard to find you would give up before finding it.

Honestly, for me as long as the Online support (either via e-mail, a help desk system or both) is great I could live without the ability to dial them up to make the same complaint.  Chances are your not going to get a quick fix for your complicated issues over the phone any ways.  What will the phone tech representative do?  They will put in a ticket for you.

For smaller web hosts who don’t have a lot of funds, having a toll-free number can become rather expensive with little or no payoff in the end.  By not having phone support you can also avoid those people (you know who you are) who call in about everything and anything that might be wrong with the web site they have.  So which side of the fence do you come down on?

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Hostopia Jumps on Tucows Hosting

hostopia A few week’s back there was a news story not many made much out of happening that I though I could at least mention here.  Hostopia will pay $1.6 million in cash for Tucows shared hosting assets.

That includes approximately 14,000 Domain Direct, NetIdentity ItsYourDomain.com customer accounts.

That is a ton of cash changing hands.  One has to wonder why Tucows wanted to get out of the shared web hosting game and what will they do now with this extra surplus of cash on their hands?  Colin Campbell, the CEO of Hostopia release the usual quote out to the public saying they had high hopes and more…

“Our plan is to provide customers with numerous upgrades and additional value-added services to earn their loyalty and continued business. Traditional web hosting is fast evolving to the SaaS (software as a service) model and Hostopia is perfectly positioned to offer these services to these customers.”

This is a big buyout for sure, and big congratulations deserve to be sent towards Hostopia for getting the deal.  If you were Tucows, what would you do now being the actual “cash cow”.

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Cybersquatting – Whats is it and Who Does it?

To those outside of the Online world, cybersquatting sounds like part of a work out routine you’d do with a digital Richard Simmons.  I can promise you though that this is not the case.  It is actually a very important issue that comes up in the world of domain name registrations.

It is registering, trafficking in, or using a domain name with bad faith intent to profit from the goodwill of a trademark belonging to someone else. The cybersquatter then offers to sell the domain to the person or company who owns a trademark contained within the name at an inflated price.  At least that is according to the United States federal law on the issue, the Anticybersquatting Consumer Protection Act.

domain-sqatting

Now when people are squatting outside of the digital realm we live in, it usually means they are living in an abandoned building or some other space that the squatter does not own.

Back to the Online side of things, cybersquatters will actually register and pay for the domains in question and then wave it in the face of the copyright holder and sometimes even put up really bad things about them in hopes that they will want to give them a big ol’ check to shut them up and buy the domain.

For more information on domain name squatting I would highly suggest checking out ICANN’s uniform domain-name dispute-resolution policy.

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Quick Domain Searching with Domize

domize

Ready for the Online tool that promises to provide you with the quickest domain name searching ever?  Domize.com is promoting themselves as the “better” instant domain search tool.  Do they live up to that hype?  Yes, they do!

There is no rocket science needed to use it either, which as you all know if something I like to see.  Just type in the domain name you have in mind and they will let you know if there is a .com, .org or .net version of that domain available to use.  Red means it is in use and blue means it is available.  If you hover your mouse over the red links, they will give you a thumbnail picture of that registered site too.  Find one you like?  Click on a blue link and you will be taken to GoDaddy.com to purchase.

All Domize traffic is secured over SSL, making sure your queries stay private and away from snooping eyes.

Another neat feature of this web site is you can search via your iPhone too.  Now why your searching for domains on your phone?  That is another problem I can even begin to get into here.  Nice to know though that if you get that big idea for the next great domain name you can check on it even if there isn’t a PC in sight.

So go visit Domize.com for more and let them know them know the Web Hosting Show sent you there.

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Cyber Hosting from the Future – Episode 153

We have cybersquatting, but why not cybersitting or cyberstanding?  Just doesn’t seem to be fair, does it?  Personally growing a little tired myself of sticking “cyber” in front of anything dangerous or bad on the Web.  We’ll cover that and many more deep thought provoking questions on this week’s edition of the Web Hosting Show.

Download the Web Hosting Show, Episode 153!
Running Time: 13 minutes | File Size: 6.73 MB

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Here are just a few topics from this week’s episode of the Web Hosting Show.

  • Poll – Do Web Hosts Need to Provide Phone Support?
  • What is and Who Does Domain Name Cybersquatting?
  • Hostopia Buys Out Tucows Shared Hosting Services!
  • Quick Domain Searching with Domize!

Podcast Exclusive – Part 1 of Our “How to Purchase a Web Hosting Business” Series with Web Strategist Errett Cord. Download the podcast to check it out!

Back in the saddle ready to giddy up with you, and you and even you back onto the wide open plains of web hosting land.  From cybersquatting to hosting news we have a ‘bit of everything to deliver this week, so lets ride.

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Inside Web Hosting Reviews – Episode 152

On today’s special edition of the Web Hosting Show we have in the studio Emory Rowland of Clickfire.com. Emory has been an insider in both the web hosting and web development worlds for a long time – so there are many topics I would like to pick his brain about. Today though we will be cover from head to toe the world of web hosting reviews.

Download the Web Hosting Show, Episode 152!
Running Time: 11 minutes | File Size: 5.00 MB

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Here are just a few topics from this week’s episode of the Web Hosting Show.

  • The Background Story Behind Clickfire.com!
  • What Gives a Web Host “Staying Power” These Days?
  • How to Stay Honest with Your Hosting Reviews!
  • What Happens When the Web Host Bites Back?
  • The Most Important Factors of Web Host Reviewing?

Some web host reviewers are shady or down right scammy, but Emory is a guy I know and trust so when he says a web host is good or bad – I know I can believe him. What should and should not come into play though when seeking out and shopping for your next web host?

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What is Domain Kiting?

There are often odd terms thrown about in the web hosting and web development worlds that just don’t make any sense the the common man on the street.  Phil drops me in an e-mail asking…

“What is domain kiting?  I have heard it is related somewhat with domain deletion and AdSense from Google.  Do you know anything else about the process?”

What is Domain Kiting All About?

Domain Kiting is one of those terms that seems a ‘bit odd when your first hear it, but I promise it does make a little ‘bit of sense.  Think of it as you trying to fly a kite, it says up for a while then falls.  Then you put it back up in the air, fly it some more and you do this till you get bored.  In the domain name world kiting is the process of deleting a domain name during the 5 day grace period and then re-registering it for another 5 day grace period, and so on and so forth.  Then you just wash, rinse, repeat. 

How Does it Happen?

The reason for the 5 day grace period on domain registrations is to cover the customer just in case they misspell it, or decide they don’t want it.  As you can see though, this makes it very easy for scammers to play the system to their advantage.  Now these days domain name registers like GoDaddy and the like are becoming smarter to the process.  This process doesn’t really take advantage or hurt the honest users out there, it just cheats the proverbial domain name “man”.

How Do They Make Money? 

Now I noticed you also mentioned something about Google.  Here recently Google has said their AdSense program will be looking for domains that are “kiting” and drop these domains from being able to put AdSense ads up on those domains.  Hopefully by ending the chance to earn a buck – they hope to curb the bad guys from trying the domain kiting all together.

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Other Alternatives to WordPress?

WordPress Alternatives? Don’t get me wrong, I love WordPress – and use it in a lot of places but there are a lot of nice alternatives to WordPress too when you start looking around at scripts and services others are developing.  Marie writes in with this CMS controversy.

“I am looking to setup another web site but I want to stay away from WordPress.  Do you have any suggestions for other content management system or blogging scripts to try?  Thanks!”

Just in case WordPress rubs you the wrong way or your just not happy with it – here are some of my favorite content management systems that are not WordPress.

  • Drupal – found at Drupal.org, this is like WordPress on steroids. Lots of goodies and better membership system in place too.
  • b2evolution – found at B2evolution.net is an old one, but still a good one – with tons of options.
  • Joomla – found at Joomla.org might be too feature rich for the casual blogging fan – but a good engine for in depth web sites or basic blogs.

I used to suggest MovableType to people but over the past few years it just hasn’t been able to keep up with WordPress.  Plus it is a ‘bit resource hungry and their license agreements are way too confusing for normal users.

To check and more and to get some demos of both the output and admin interfaces be sure to check out OpenSourceCMS.com.  They have tons of examples from every corner of the blogging, CMS and forum world.  One of the best database out there if you are looking for a better alternative to WordPress.

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When is a Green Web Host Really Green?

Green Web Hosting? It is not easy being green, but the fast rising trend in the hosting world is to claim that you are a “green” web host.

That means that you are environmentally friendly and you fall under what is a scam in my opinion with the whole carbon offset project. Bob writes in with this related question…

“I have seen several web hosting companies claim they are ‘carbon neutral’ and ‘green web hosts’. Is this a marketing ploy or something I should be happy to see?”

To be honest there are a lot of people still “on the fence” with how good or not so good being “carbon neutral” is. On the positive side of things, before being taken over by the nutty people the idea of being carbon neutral was a good idea. It means you are releasing no carbon into the atmosphere. One of the first places that claimed to be totally carbon neutral was Vatican City, so you know if the Pope does it, it can’t be all that bad.

Then came in these special interests and people looking to make a buck on the deal. Web hosts go to a firm and buy a number of carbon credits to equal the amount of waste they are putting out. If they buy enough to cover their rear ends then they can claim to be carbon neutral. Think off it as a fat person who wants to get skinny, but instead of eating right and doing exercise they by “skinny credits” from Richard Simmons and they can claim to be skinny and health even though they haven’t changed a thing.

If your really interested in seeing how green your web host really is, try asking them what they are actually doing that could be seen as being economically friendly rather than how many carbon credits have they purchased.

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