Live chat, in one way, shape or form seems to be a perk that many web hosting customers are looking for. If you are a web host though, how do you know which live chat tools are the best? Here are some of my favorite live chat providers out there that seem to get a lot of love from the web hosting community.
Kayako Live Response – When it comes to live chat support, Kayako is one of the best. Not only do they provide the web interface for it, they also have a desktop client to interact with the service too. Other nice features include desktop sharing, quick responses and a VoIP softphone add-on.
ProvideSupport.com – This tool is one of the cheaper ones out there, but don’t let that fool you. They too provide some visually appealing tools as well as chat transcripts, multiple chat support, and easy integration into any web hosting site.
LiveZilla – For those web hosts out there on a budget, I do have one free live chat support option for you. LiveZilla might have a few less frills than the paid for applications, but still deserve consideration. The fact that it is free gives it a big green check mark in the “good things about it” column too.
What live chat solutions do you use?

Another domain name term you often hear tossed out in conversation is domain name speculation. What is it? Well this refers to buying a domain name with the intent of selling it later at a higher price. Now not just any domain name is a good one to speculate on.
Get up, get down and get ready to do that web hosting boogie! Today we are getting down with our bad self with some hosting news, domain name speculation and a little talk about how badly China is beating as far as web users go. The Web Hosting Show (only in English, sorry China!) is on the air.
The php.ini file is a file that can be created to customize some of the configurations for your particular hosting account’s PHP setup. Some of the things you may be able to edit would be whether global variables are turned on or off, maximum allowed size for uploaded files, and more.
You may have caught wind of some of the .me buzz last week, as GoDaddy started taking registrations for them for $20 a year (and you have to sign up for two years, so that should really be $40). According to 





iNet Interactive adds HostingCon to Their Portfolio
Now let me quickly give you my positives and negatives on this.
On the bad side of things, we see one more diamond of the web hosting world being gobbled up by the web hosting equivalent to the Juggernaut, iNet Interactive.
On the positive side of things, I have a lot of trust in Troy Augustine, he is a good guy and I think he will continue to do what is best for the business in a whole. iNet also has the capital to move the conference forward to make it even bigger and better than before.
George Roberts, the guy who was behind all the other HostingCons to date has really turned this conference from just a gathering to THE event of any web hosters calendar year. He deserves the pat on the back and congratulations the most out of this deal. Right now it is planned for George and Interjucture COO Frank Spaulding, to both remain involved in HostingCon as members of its advisory board.
For more coverage of HostingCon 2008 be sure to check out their web site and you can check out my previous interview with Troy “Juggernaut” Augustine back on podcast 111.