Archive | September, 2009

Remote Workers Should Not be Overworked

Watch the Clock, Web Hosting Workers!

One thing you have to watch out for when you start working remotely in the web hosting world is how many hours you work.  Now some might think you should be working as much as you can, while this is true – you also need to have limits.  Any web host who would hire you as a remote worker should get you a set number of hours per week to work.

Don’t do more for less. When looking for a remote position with a web hosting company, many hosts may ask you to do as much as you can.  You should do your work assigned to you, however don’t let them get away with not giving you a set number of hours a day to work.  Any remote position should have the same benefits of a regular “going to the office” job, meaning you should work X amount of days, get X amount of days off and work a set number of X hours per day.

I can speak from experience, as somebody who will usually go beyond the call of duty, and as somebody who was fooled into this in my first remote web hosting job.  At the time, I was inexperienced and thought it might be normal to be on call 24/7 to help out with answering e-mails, or working live chat for a web hosting company.  What was the end result?  I was so burnt out I didn’t take another remote web hosting job for two years.

Now, I am not saying any web host out there will go out of their way to screw you over, sometimes they need all the help they can get and they might forget about the fact that they are overworking you.  If there is one thing I could tell every remote web hosting tech out there, to sum things up, it would be don’t allow yourself to be available 24/7.

So when you sign up to work remotely for a web hosting company, be sure to get it in print in your contract your weekly hours, days off and when or how you get paid if your asked to work overtime.  Both the web host an yourself need to be clear on these limits so that they can get the expected work out of you, and you don’t get overworked in the process.

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Mitchelaneous Redesigned (Need More Mitch?)

New Mitchelaneous Layout!

Now I do not plug my other projects very often, however I think this is an important enough update to share with the rest of my fans (even my wonderful podcast subscribers)!  I just finished up with a brand new redesign of my layout over at Mitchelaneous.com – and I would love your feedback on it.

What is Mitchelaneous?  It is my personal blog, with tutorials helping with tech tips, web development and geeky entertainment.  Pretty much everything else I want to post about is posted here, that does not fit under the web hosting category of WebHostingShow.com and the Mozilla category or FirefoxFacts.com.  

Continue Reading →

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How to Find a Job in Web Hosting

Find a Web Hosting Job

So, if I was going to start looking for a web hosting job, where would I turn to?  Well, there are three resources you should keep in mind.  You have the web host themselves, the web hosting forums out there, and special job hunting resources that will list for you spots available with a number of different web hosting companies.

Find Jobs at the Web Host

Some web hosts will look for contracted workers in their own user base, so that is something to keep in mind.  If you want to go work for one specific web host, join their user forums and help out as much as you can.  See if you can become friendly with the current staff, and let them know if there is a spot available, you would like to be the one to fill it. Many web hosts also have “employment” pages up with positions that are open in the company.

Find Jobs on the Web Hosting Forums

Web hosting forums are another place to look for web hosting related jobs.  One of the most popular out there would be the Employment Offers and Requests section over at WebHostingTalk.com.  Other web hosting forums may have equally as helpful resources too, to start looking for a new web hosting job.

Find Jobs on the Web Hosting Employment Resources

Be sure to check out the web sites that specialize in advertising web hosting jobs too.  One of the more popular job boards for web hosting positions is webhostingjobs.com.  Run by the same staff the control TheWHIR.com, they have a lot of jobs listed for local and remote positions.

Don’t get discouraged if you get turned down by the first web host you try to get a job with.  Just go to the next one on the list, or try to ask around at several web host if they have any spots available for you as a local technician or remote contracted worker.

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What is an Independent Contractor in Web Hosting?

Independent contractors, in the realm of the web hosting world, are people who usually work from home, for a web hosting company, doing assigned tasks.  Now, what they are called, the assigned tasks they are given and more can change depending on the web host in question.  What they do is give a web host a wider net of possible workers to bring in to help run a web hosting company, and keep their clients supported.

So, What is an Independent Contractor?

In most cases, an independent contractor makes an agreement to do a specific piece of work, however retaining control of the means and methods for getting the job done.  The contractor is never legally recognized as an employee, and in turn has to pay a self-employment tax. So they are self-employed people who are hired to do a job, by a company.

What Else Are Independent Contractors Called?

I don’t really like the name “independent contractor”.  It makes me feel like I need to be wearing a bright yellow construction hat, for one. Sometimes you hear this position called something else.  Another term tossed around the web hosting circles is “remote”.  Many industries farm out their work to such contractors, because they might have hard time finding people to do the work where they are located.   Other terms you might hear tossed about would be self-employed or a freelance worker.

Pros and Cons of Being an Independent Contractor

Here are some of the good things and bad things about working as a contractor:

Pros in Independent Contracted Work

  • You get to set your own rules, since you are not tied to an employer.
  • You get to be your own boss, which many people feel good about labeling themselves with such a title.

Cons in Independent Contracted Work

  • Taxes are complicated.  You’ll need to worry about other expenses not covered by an employer/employee relationship.
  • You have to be able to work sometimes, without being told what to do.  Some people can’t get a task done, without being told they need to do it by following a series of steps.

As somebody who might want to get into this line of work, you might want to do a little more research on what is expected of you.  I have merely touched upon a few topics that independent contractors need to be aware of.  To web hosting clients who might feel a little funny about having people who are not technically “employees” helping them, don’t.  While independent contractors are not technically an employee of a company, they are still expected to do their best to give you the best service possible.

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Web Hosting Job Hunting Guide (Part 2) – Episode 195

Podcast #195 Back in 2007, I put together a job hunting guide for people who wanted to come in and work in the web hosting industry.  Now, several years down the road I thought I would revisit this topic, and help those who don’t have many resources for help, the web hosting independent contractors out there.  Think you have what it takes to become remote, or would you simply like to know what the heck that means?  You should stay tuned, and listen to this week’s edition of the Web Hosting Show.

Download the Web Hosting Show, Episode 195!
Running Time: 13 minutes | File Size: 5.99 MB

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Here are just a few topics from this week’s episode:

  • How to Find a Job in the Web Hosting World
  • What is an Independent Contractor in Web Hosting?
  • Remote Workers Should Not be Overworked!
  • 10 Reminders for Web Hosting Remotes

Hope you enjoy this second take a question I know a lot of you have, how to get a job in web hosting, and advice for those of us who already work in this great industry.  Remember, you can always leave your questions, feedback or comments on this very page, or send it to me at mitch@mitchkeeler.com.  Enjoy the show!

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PEER 1 Gets Inked for Anniversary

One thing is for sure, I can always turn towards PEER 1 for some awesome videos. The most recent, this time around, was their 10 year anniversary video. What did they do? Just a few company tattoos.

I have to give them credit, you know you have love for a company when you get it tattooed onto you. Happy 10 year anniversary to PEER 1 from your close personal friends at the Web Hosting Show!

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What is Collocation Hosting?

Server Collocation 101Some people in the hosting industry look at collocation as a dirty word?  Why does collocation hosting have such a bad rap?  Well, first let us take a look at what collocation hosting is really about.

At its core this means that the provisioning of space, bandwidth and power is controlled by a third-party data center.  They do not control it all though.  Most of the time, the web host who is using the third-party’s data center services will need to provide the management for the hardware or servers they are running from there.

To try to make sense of this, lets say I want to start a store.  I go rent a building downtown that has all the shelves, cash registers, and shopping carts – however I have to stock the store myself and, of course, figure out a way to bring the customers in the door.  Instead of spending money on buying the store and some of the basic necessities, I get to rent them – in turn bringing my overall costs down.

So, with it explained like that – where is the evil in it?

Well, many web hosting elite look down upon this practice because it is a money saving practice.  It lowers the proverbial bar on the point of entry somebody has to become a web host too.

Since building a data center from the ground up is a very expensive and time consuming act, I see no problem in getting your hosting through collocation.

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Take Better Web Site Screenshots

image

Need to take a screen shot of a web site to show off to somebody?  By far, one of my favorite programs to take screenshots is WebShot.  It is almost the perfect screenshot and web page thumbnail generator utility.  How do you use it?  You put the web site address you want to get the capture of in the URL text box, and then hit the button labeled, “Start”.

Diving deeper into the download you can also set it up to capture multiple URLs, a specific size image, edit the default browser sizes and more.  For most people the free version should get the job done – however if you want even more features you might look into getting the personal or server edition.

To pick it up, or get more help on how to use it – go visit WebSiteScreenshots.com.

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Grade Your Domain with BuildStats.com

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Looking for a new site to measure the effectiveness of your web site in a number of different ways? BuildStats.com will give you all kinds of details about your domain, or any domain name out there from around the Web.

Some of the statistics included are:

  • Indexed pages in Bing, Yahoo, and Google
  • Onsite Information
  • Rank on Traffic Scoring Sites
  • Popularity Graphs
  • Social Popularity on the Web

Using tools like this will help you determine where you might need to spend more time working on your web site.  For example, if your web site is not the popular across the social sites, you might look into seeing what needs to be done to get your domain mentioned there more.

BuildStats.com is a handy domain scoring tool that you should keep handy.

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FTP FAQ for Beginners

FTP Help and Information

As a standard network protocol we all use to upload, download and change files over the Internet, FTP is something we all use, but many people still have questions about.  FTP stands for File Transfer Protocol, and usually works in a type of client-server relationship to allow you to easily upload documents to a server or download them.

The way we have interacted with FTP has changed over the years. FTP clients, the programs you use to interact with the server via FTP, were originally interactive command-line tools with a standardized command syntax, but graphical user interfaces have been developed for all modern desktop operating systems in use today.

Setting up a desktop FTP client might vary between programs, however most can be configured by giving the following information.

  • Hostname: yourdomain.com or ftp.yourdomain.com
  • Username: your account username
  • Password: your account password

If you are logging in via a secondary FTP account you have created, be sure to use the full user name format user@yourdomain.com as the user name when you input your login information into the FTP client.  Some of my favorite FTP clients out there are:

Now, you can use your Internet browser to access your hosting space via FTP, however I would advise against it.  The clients mentioned before and the number of other alternatives out there handle FTP in a much better way than any Internet browser out there.

So to make things as simple as possible, FTP is what allows you to easily transfer files to and from your hosting account very easily via a special program.

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