Archive | December, 2009

Maximize Work Space with More Browsers

Anybody who has worked in technical support for a web hosting company will tell you that keeping all your tasks and windows organized on a day-to-day work schedule is very hectic and not a lot of fun.  You have to keep this window open to check out help desk tickets, you have to look over here for forum replies, you have to go way over there to look at the recent tweets coming in from web hosting customers.  It is enough to drive a person insane, unless you follow these simple organizational tips.

Continue Reading →

Read full story · Comments { 0 }

How Anybody Can Install WordPress

As you can tell, if you have been to any of my web sites, I really enjoy WordPress a lot as a way to self-publish my content Online.  WordPress is often known for it’s simple installation process too.

However, many people might still be confused on how to get started with WordPress, so I thought it would be a good idea to go through the steps with you, to make you feel more at home with the process.

Continue Reading →

Read full story · Comments { 0 }

Mitch’s Marketing Book Project

Since I now have 200 podcasts under my belt, and with a new year coming up quick, I thought now would be the perfect time to introduce to you my new project.  I want to help you with marketing.

Continue Reading →

Read full story · Comments { 0 }

How to Turn a Complaint into a Feature

How does somebody turn a complaint into a feature?  Anybody out there, who runs a web hosting company, can tell you they hear complaints about this, that and the other, every single day.  When public opinion becomes SO strong, you might want to take the idea into consideration.

You do not have to drastically change the way you do business though.  If you are successful in one area of business, do not toss it aside to do something else that is more popular.  I got a question submitted to me the other day from Matt, which touches on this very topic.

Here is what Matt had to say:

I run a free hosting site, and I’ve been at it for 4 years, and we’ve got very high rating, and uptime, and server speed, but I’ve still got this problem where everyone expects our service to be a sort of scam or not very good because of the price. If I start charging for it, I have to say goodbye to a lot of people who I’ve been helping for a long time, and if I don’t, it seems to me there’s always this group of people who wont choose it. I mean, if you want to pay money for your hosting, I’ll gladly take donations, and I have many people who do donate. If you have time, because I know you’re very busy, could you give me your honest opinion of our service and what we need to do to appeal more to small businesses and community organizations?

Continue Reading →

Read full story · Comments { 0 }

Web Hosting Milestone – Podcast 200

This is it, the web hosting milestone you have all been looking forward to.  As the Web Hosting Show crosses into it’s 200th episode, I want to take a minute, not to come up with a semi-pointless introduction to today’s show.  I want to thank you for sticking with me through 199 episodes so far, and many more to come in the future.  The Web Hosting Show is now on the air!

Download the Web Hosting Show, Episode 200!
Running Time: 15 minutes | File Size: 6.53 MB

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Continue Reading →

Read full story · Comments { 0 }

Selling Web Hosting and Design at Retail

Web Hosting Stores?

How would you like to drive down town and pick up a web hosting account?

The web host Slamdot hopes you’d very much like the idea of doing that.  They announced they will begin selling professionally designed web site packages very soon through a retail store.  The first store will be open in Knoxville, Tennesee offering web site design packages, support,  and in-store training.

Continue Reading →

Read full story · Comments { 0 }

Small Business Solutions for Big Web Site Threats

small business trouble? Large corporate enterprises are not the only ones that need to be careful about security and having the tools in place to recover from a web hosting disaster.

My good buddy Barry, from Layered Tech posed an interesting quandary to me the other day.

As someone who works for a major player in hosting, one of the biggest problems I see on a daily basis is people having their server hacked and used for some nefarious purposes such as spam, DOS attacks, and more. There are many ways to combat this costly threat, what is the most cost-effective way for the small to medium-sized business?

It is important for everybody to have a good offense and a good defense when it comes to all the proverbial “natural disasters” that can happen in the web hosting world.  My best advice would be to have a good strategy in place first, so you can prevent the problems from happening in the first place. You have to be proactive, and not reactive.

Continue Reading →

Read full story · Comments { 0 }

Find CSS Element Stats with XRAY Bookmarklet

Get CSS Statistics

This bookmarklet is perfect for anybody who spends any time working  on web site layouts.  XRAY is used to see the box model for any element on a web page.  It will dim the area not selected, and give you statistics such as the CSS id or class assigned to it, the interface hierarchy, and the CSS code assigned to that section.

Continue Reading →

Read full story · Comments { 0 }

How to Track Podcast Download Numbers

image

Is there a way to have decent statistics for how many times a podcast has been downloaded?  That is the question the guys at Watir Podcast had for me.  Since I to do a podcast for the masses, this is an issue that has bugged me for some time too.

The problem isn’t with having a script, plugin or service count the downloads because everything tries to do that.  The problem is that nothing counts all the downloads.  For example, if you push your podcast through FeedBurner, it will tell you how many people downloaded a podcast from the RSS feed, but no where else.  Same could be said for some podcasting plugins out there for WordPress and other publishing platforms, but in reverse.  They tell you how many people downloaded the podcast from the web site, but not those who got it by other means.

Continue Reading →

Read full story · Comments { 0 }

On the Web Hosting Highway – Episode 199

Web Hosting Show #199Time to fashion the seat belt, pull out of the driveway and get back onto the web hosting highway.  As we pass through the small “Mom and Pop” web hosts, to the big corporate powerhouses, be sure not to get any bugs in your teeth – because the Web Hosting Show is now on the air.

Download the Web Hosting Show, Episode 199!
Running Time: 12 minutes | File Size: 5.41 MB

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Continue Reading →

Read full story · Comments { 0 }