Anybody who has worked in technical support for a web hosting company will tell you that keeping all your tasks and windows organized on a day-to-day work schedule is very hectic and not a lot of fun.  You have to keep this window open to check out help desk tickets, you have to look over here for forum replies, you have to go way over there to look at the recent tweets coming in from web hosting customers.  It is enough to drive a person insane, unless you follow these simple organizational tips.

Divide Your Tasks, then Conquer Your Tasks

Most people multitask online by opening one Internet browser with multiple tabs.  While this comes in handy, your tabs can become overwhelming very quickly.  Rather than opening up one Internet browser with multiple tabs, I want you to open multiple browsers, with fewer tabs.  Look at your daily responsibilities and divide your running Internet browser windows up by that.

For example, if you are responsible for feedback inside the web hosting company you work for, one Internet browser could be dedicated to that. You would open up the feedback help desk, the forums for the web hosting business you work for, their Twitter account perhaps, and so on and so forth.  The next Internet browser window you could dedicate to another responsibility, such as support.  Inside there, you could load up the customer records in one tab, the help desk in another tab, and your quick replies in a third tab.   As you can see – you start to organize your work differently.  You organize it by the jobs you need to do instead of dumping everything into one single Internet browser.

Once you have mastered this web hosting help organizational technique, you will find yourself working faster and jumping between each task you are responsible for even faster than you were before.  Your supervisor will thank you, the customers will appreciate you, and all it takes is a little time and organizational skill.

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