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Free Web Hosting Pros and Cons – Episode 94

You have seen them, you might have even used them – what are the advantages and disadvantages of free Web hosting solutions? I’ll look at both sides of the story.

Also on today’s show I’ll let you know about image hosting, the latest industry news and answer some of your ecommerce questions. Buckle up and sit tight, the Web Hosting Show is on the air.

Download the Web Hosting Show, Episode 94!
Running Time: 12 minutes | File Size: 5.86 MB

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Here are just a few topics that we discussed on this week’s episode of the Web Hosting Show.

  • Why Should You (or Why Shouldn’t You) Get Free Hosting?
  • Answers to Some of Your Ecommerce Questions
  • Should More Hosts Get Into the Image Hosting Business?
  • Celebration Ideas for the Web Hosting Show’s Second Year!

Like your favorite pair of plastic pants on a Friday night, the Web Hosting Show is back and is more than happy to be bringing you the latest and greatest from every corner of the World Wide Web. I got a lot of positive feedback after last week’s special Ecommerce Hosting Guide edition of the broadcast. I want to thank all that sent me kind words. Might have to do that type of dedicated guide show again sometime.

Link of the Week: Get Free Press! Let Me Interview You!

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Knowledge Base Publishing Tool

Now back on podcast 86, I did a lot of talking about how Web hosts need to make sure they have some sort of knowledge base for their customers and workers to get quick and easy answers to questions that may come up more than once. I guess you could consider it a type of Web hosting help site that the Web host runs itself.

Well, I have found a very nice back end for you to make that knowledge base into a reality.

KnowledgebasePublisher is an open source publishing tool that will allow you to export the brains of your customer support and put it all on the Web. It is so easy to use that you can be managing knowledge base on your Web site right from your own web browser.

KnowledgebasePublisher allows a content administrator in your company to easily add/edit/delete and post current information to your website at any time, day or night.

Some of the included features are:

  • Related Articles
  • Users Can Ask Questions
  • Protection for Categories
  • Unlimited Categories

There is a lot more to love from this tool as well. Who knows, I might install it and get it running for the Web Hosting Show sometime soon. It has been a long time since I have been this impressed with a Web site back end script. All you need to do is install it, personalize it a little, and the rest of the work is done for you.

+ Check Out the Podcast This Was From! Listen to the Web Hosting Show, Podcast 88!

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Web Hosting Knowledge Base

Now this is an idea I have had for a while that any Web host could make good use of. If they opened it up to the public, then they could make good use out of it as well. I would like to see more Web hosts start up support wikis for problem situations that might come up. Now I am not talking about your standard help site or forums.

I want to see something that both your customers and support staff could update. I could see this setup very easily using a wiki. It would have to be moderated, of course, but it could really connect both the Web host with it’s support staff and it’s users as far as what questions are out there and what needs to be fixed.

If you didn’t want to give you clients full access to this type of system then you could at least setup a place where they could post questions. Not questions that need to be answered as soon as possible. Questions that are more general that might come in handy knowing if a bad situation ever pops up in the future.

As far as I know, there are not any Web hosts that do this just yet – but if you know of one or you are one please, let me know! I would be more than interested to check out your setup and see how you handle your own Web hosting knowledge base.

+ Check Out the Podcast This Was From! Listen to the Web Hosting Show, Podcast 86!

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Give Hosting for Christmas – Podcast 86

santa.jpgTis the season to be thinking about what you are getting your loved ones. Now will you knit them a sweater with love and care? Probably not – that takes way too much time. I’ve got the perfect stocking stuffer for you to give and I can promise nobody will be looking to return your gift anytime soon. Ready or not, here I come because the Web Hosting Show is now on the air.

Download the Web Hosting Show, Podcast 86!
Running Time: 10 minutes | File Size: 4.15 MB

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Howdy there folks, I am your chosen one and media rock star of the Web hosting industry Mitch Keeler, and I want to welcome you to the number one Web hosting podcast out there today – the Web Hosting Show. This is the radio show, podcast, netcast, audio transmission that you need to listen to week in and week out to know how you can make the Web hosting industry work for you.

  • Giving the Gift of Web Hosting for the Holidays
  • How and Why Web Hosts Should Create a Knowledge Base

So grab your Thanksgiving Day leftovers, grab a loved one and listen to the number one Web hosting podcast across the nation. I can promise you if you are at least not entertained, then you will be informed. If you are not informed, then I can nearly promise you will be entertained. Who knows, maybe even a small selection of you will be both entertained and informed.

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FAQ With a Hosting Guru – Podcast 84

Crazy Mitch (Small).jpgIt is time yet again for me to empty my inbox and answer some of your questions about the Web hosting world. I have questions from every end of the Web hosting industry. From Web hosts to Web hosting clients, everybody has had something to ask.

I’ll answer as many as I can before I loose my voice and my fingers go numb right here on the 84th edition of the Web Hosting Show.

Download the Web Hosting Show, Podcast 84!
Running Time: 13 minutes | File Size: 6.20 MB

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Hello I am the media maven of the Web hosting industry Mitch Keeler, and I want to welcome you to the most fun and entertaining podcast you will ever listen to on or about the Web hosting industry, the Web Hosting Show.

For those of you who might be new listeners, each week I try to go over the best of the best inside of the Web hosting industry. We tackle news, tips, thoughts and links to make your experience with all this hosting jargon just a little better. Continue Reading →

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FAQ from Web Hosts and Hosting Clients – Podcast 55

When you are in my position, you get a lot of questions. Some come from Web hosts, while others come from Web hosting clients. On today’s show I am going to share with you the top questions from both sides of the fence. Playing the role of the middle man since day one, the Web Hosting Show, is on the air.

Download the Web Hosting Show, Podcast 55!

Running Time: 15 minutes | File Size: 3.48 MB

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Hello I am the Web hosting industry’s media rock star, Mitch Keeler, and welcome to the Web Hosting Show, the one and only voice of the Web hosting world. This show is supported each and every week by the fine folks over at Web Hosting Chat. Web Hosting Chat is your number one place for Web hosting discussions. Continue Reading →

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