Well this most recent Easter break kicked my butt as far as time goes, so afraid my time to do a podcast this week was cut a little short.  However I was able to go through the segment archive for all the past segments we have done on this show and organize them a ‘bit more. 

This is one complaint out of many I hope to give worked on this next week or so.  As you can see on WebHostingShow.com I have things divided up into:

• Backend Stuff
• Beginner Help
• Commentary
• Downloads
• Free Hosting
• Hosting News
• Online Tools
• Shopping Advice
• Web Design
• Web Hosting Tutorials

If you have any other suggestions for the podcast or the podcast web site, please feel free to let me know.

I have a question I would like to pass your way. Since we are coming to the end of the year and the beginning of a new one in less than a month I’d really like to look at what I could do for you. One idea that has been passed my way by a listener was to do more video tutorials and to “make a comeback” as far as getting them rolled out one a week, two a month or something like that.

Please vote - is this something you’d like to see?

If they do make a comeback (it is up to you people!) then I will probably focus more on doing screen casts rather than trying to explain hosting with things you find in your laundry room.

Now this is an idea I have had for a while that any Web host could make good use of. If they opened it up to the public, then they could make good use out of it as well. I would like to see more Web hosts start up support wikis for problem situations that might come up. Now I am not talking about your standard help site or forums.

I want to see something that both your customers and support staff could update. I could see this setup very easily using a wiki. It would have to be moderated, of course, but it could really connect both the Web host with it’s support staff and it’s users as far as what questions are out there and what needs to be fixed.

If you didn’t want to give you clients full access to this type of system then you could at least setup a place where they could post questions. Not questions that need to be answered as soon as possible. Questions that are more general that might come in handy knowing if a bad situation ever pops up in the future.

As far as I know, there are not any Web hosts that do this just yet - but if you know of one or you are one please, let me know! I would be more than interested to check out your setup and see how you handle your own Web hosting knowledge base.

+ Check Out the Podcast This Was From! Listen to the Web Hosting Show, Podcast 86!

Here is the last of the Web Hosting Show’s Boot Camp tutorials. The last thing we are going to cover is Web Host Manager (WHM). WHM is one of the most powerful tools in Web hosting.

Click to Open the Video Tutorial in a New Window!

DemoWolf.com is proud to team up with the Web Hosting Show to bring you these hosting support tutorials. Help your customers help themselves, and at the same time, significantly reduce your support costs! To find out how to get DemoWolf flash tutorials on your website, visit DemoWolf.com.

With no knowledge of how it works before you use it, Web Host Manager can be a little scary. There are a lot of options to play with and a lot of stuff you could screw up. What should you do? Well I have another great video tutorial from the folks at DemoWolf.com that should make learning the interface a little easier.

Click to Open the Video Tutorial in a New Window!

DemoWolf.com is proud to team up with the Web Hosting Show to bring you these hosting support tutorials. Help your customers help themselves, and at the same time, significantly reduce your support costs! To find out how to get DemoWolf flash tutorials on your website, visit DemoWolf.com.

Creating hosting packages inside of Web Host Manager (WHM) does not have to be a pain. Hosting packages help speed up the process of creating new CPanel hosting accounts, by pre-defining several properties of the accounts you want to create. Get the step by step guide on this week’s Web Hosting Boot Camp.

Click to Open the Video Tutorial in a New Window!

DemoWolf.com is proud to team up with the Web Hosting Show to bring you these hosting support tutorials. Help your customers help themselves, and at the same time, significantly reduce your support costs! To find out how to get DemoWolf flash tutorials on your website, visit DemoWolf.com.

Thunderbird delivers. Enjoy safe, fast, and easy email, with intelligent spam filters, quick message search, and customizable views. Brought to you by Mozilla, Thunderbird makes email better.

Click to Open the Video Tutorial in a New Window!

DemoWolf.com is proud to team up with the Web Hosting Show to bring you these hosting support tutorials. Help your customers help themselves, and at the same time, significantly reduce your support costs! To find out how to get DemoWolf flash tutorials on your website, visit DemoWolf.com.